The current Covid-19 situation (and to some extent Brexit) has turned down the volume for us all and I appreciate your patience as we get all your orders out.
Here at The Jam Jar I have been trained on the proper hand washing protocol, work areas are kept clean and I am practicing social distancing as much as possible in the work environment.
Our packing and shipping department is kept separate from the rest of the facility and I am taking every precaution possible to see that your orders are packaged safely.
Any delays with your order may not be due to dispatch, but rather due to delays within the postal services. Please expect an additional 2 weeks delay between your order leaving us and arriving with you.
Depending on where in the world you are in the world, and whether your parcel is being sent by courier or by Royal Mail, please expect a delay of between 4 to 12 weeks. Unfortunately this is beyond our control and we cannot guarantee when your parcel will arrive with you.
For more information, please email and we will do our best to help you.